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Operations & Process Improvement
Find bottlenecks, reduce wasted effort, and build workflows your team can actually follow.
Discuss this service →Fayetteville, North Carolina · Serving clients nationwide
OshriConsulting Group
Different perspectives. One direction.
Michael Gilfillan
Jeremy Ohikhuare
Yisel GordilloOshri Consulting GroupThree perspectives. One clear strategy.
Veteran-ledBusiness + ITOperationsProject leadershipResearch-driven
Our working philosophy
Gather the facts.
Find the friction.
Build the path forward.
What we help solve
One team.
Multiple angles.
Every engagement connects business needs, people, processes, and technology instead of treating them as separate problems.
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Business Systems & IT
Evaluate tools, systems, and technical processes so technology supports the business instead of slowing it down.
Discuss this service →03
Projects & Implementation
Turn recommendations into organized action with defined priorities, ownership, timelines, and measurable results.
Discuss this service →A disciplined consulting process
No instant guesses.
No generic playbook.
The goal is not to pretend the answer is already known. It is to investigate the right questions, verify the evidence, and return with a recommendation that fits your organization.
Discover
A free 30-minute conversation to understand the problem, desired outcome, and whether the engagement is a fit.
Define
A written scope sets the work, required information, fixed price, timeline, and exact deliverables.
Diagnose
The evidence is reviewed, the root cause is tested, and practical options are compared.
Deliver
You receive clear findings, prioritized recommendations, and an implementation path—not vague advice.
The people behind the work
Three perspectives.
One standard.
Oshri brings business, technology, operations, implementation, and client experience together so recommendations make sense on paper and in the real world.
Founder & Principal Consultant
Michael Gilfillan
Project management, business systems, IT problem solving, operational leadership, and veteran-led perspective.
View Michael's background +
Michael combines military logistics and leadership with business, technology, project management, and practical problem-solving experience.
- Business systems and IT
- Project and operations leadership
- Process improvement
Consulting Partner
Jeremy Ohikhuare
Operational insight, practical implementation thinking, and an additional point of view on complex client challenges.
View Jeremy's background +
Jeremy contributes a second perspective focused on examining challenges, strengthening recommendations, and helping clients move from ideas to action.
- Operational perspective
- Implementation thinking
- Collaborative problem-solving
Client Experience & Brand Support
Yisel Gordillo
Client coordination, clear communication, presentation, and the thoughtful details that shape a professional experience.
View Yisel's background +
Yisel supports the client experience through communication, coordination, presentation, and attention to the details that help every engagement feel organized and professional.
- Client communication
- Brand presentation
- Experience coordination
Start with the problem
Book a free 30-minute consultation.
Explain what is happening, what you have tried, and what a successful outcome would look like. If the engagement is a fit, you will receive a written scope, fixed price, and timeline before any paid work begins.
Discovery consultation30 minutes · Video call · Free
- Describe the current problem
- Clarify the desired outcome
- Decide whether the engagement fits
Scheduling opens in Google Calendar. No payment is required for this consultation.
Professional, secure payment
Approve the work.
Then pay securely.
Paid work begins only after you receive and approve a written scope, price, timeline, and deliverables. Payment is processed on Stripe's secure checkout—not collected directly on this website—and is deposited into Oshri Consulting Group's connected business bank account.
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Secure Stripe checkout
Venmo may be offered as a secondary business-payment option when listed on an approved invoice.Card payments and supported digital wallets. A receipt is sent automatically after payment.